Within the pages of this site I've praised various products. Here are links to information about many of them.
Apps:
JRB Utilities: The most comprehensive, powerful set of NetWare management command-line utilities a network manager could ever ask for. Don't run a NetWare network without them!
WinInstall: In the beginning, WinInstall was a tiny app written by a gentleman in Florida. It did one thing, and did it well. As is common with such products, it has since been bought by three different vendors in succession, and has become rather bloated, although it still performs the functions we needed, and performs them very well.
Novell Application Launcher (part of ZENWorks): Novell makes a similar product to WinInstall that is, in many ways, even more powerful. I'd have liked to use it, but H&A couldn't because NAL requires NDS, and most of our offices had always been NT (and we weren't likely to start running NDS on NT, although it's possible and very intriguing). But if you have an all-NDS environment, NAL is a natural fit. This link may not work for long--Novell reorganises its site about as often as Microsoft does.
RRKeyFonts: If you've looked at the documentation I've written, you'll have noticed that when I need to include an instruction like "right-click on that", or "choose this radio button", instead I use a typeface of easily-understood symbols that represent these instructions. It's amazing how much this improves clarity, not to mention brevity. And, because these symbols are characters in a font, they're very easy to use when writing documentation. It appears that the designer (RoadRunner Computing) doesn't have a web site, but if you do a search for "RRKeyFonts", you'll find places that sell them.